BlueCross BlueShield of Tennessee, Aetna, Cigna, UnitedHealthcare/Optum
About Family Hope Healthcare
Family Hope Healthcare is a Nashville-based practice offering psychiatric evaluations and medication management by telehealth for patients throughout Tennessee. If you are looking for help with attention, anxiety, depression or other mood concerns, the first step is an evaluation with a psychiatric mental health nurse practitioner. Patients must be physically located in Tennessee during their appointments. The Nashville office is administrative; patient visits take place online.
Maggie Quinn, PMHNP-BC, sees children ages 4 and older, adolescents and adults. Amy Gentry, MSN, PMHNP-BC, sees patients ages 10 and older, including adults age 65 and older. Their areas of focus include ADHD, anxiety, depression, PTSD, OCD, mood disorders, and perinatal and postpartum mood concerns. Dr. Tina Jackson, MD, serves as Medical Director and does not see patients or attend appointments.
An initial psychiatric evaluation is a 60-minute visit to discuss symptoms, relevant history, previous treatment and goals. When medication is appropriate, ongoing 30-minute follow-ups review response, side effects and next steps. An evaluation does not guarantee a diagnosis or a prescription. Psychotherapy and emergency services are not offered.
The practice accepts Cigna, BlueCross BlueShield of Tennessee, Aetna and UnitedHealthcare/Optum, with participation and benefits confirmed for each specific plan. Insurance applies to visits with Maggie Quinn; visits with Amy Gentry are self-pay only. Self-pay prices are $300 for the initial evaluation and $150 for a follow-up. Contact Family Hope to confirm eligibility, benefits and current appointment availability. A directory inquiry is a request; the practice confirms the appointment.
Specialties and areas of focus
Psychiatric evaluation
Medication management
ADHD
Anxiety
Depression
PTSD
OCD
Mood disorders
Services in detail
Psychiatric Evaluation
Start with a 60-minute telehealth visit with Maggie Quinn or Amy Gentry. The clinician discusses your concerns, relevant health history, previous treatment and daily functioning, then explains the assessment and possible next steps. Maggie sees ages 4 and older; Amy sees ages 10 and older. Scheduling depends on completed intake, clinical fit and availability. The self-pay evaluation fee is $300. Visits with Amy Gentry are self-pay only. An evaluation does not guarantee a particular diagnosis, medication or prescription.
Medication Management
When medication is clinically appropriate, 30-minute follow-up visits provide time to review your response, side effects and how you are doing between appointments. Your nurse practitioner discusses whether to continue or adjust the plan based on your needs. Follow-ups take place by telehealth while you are in Tennessee. The self-pay follow-up price is $150. This is medication management; psychotherapy is not provided by the practice.
Telehealth Care
Family Hope provides patient visits exclusively by telehealth for eligible people physically located in Tennessee. You can attend from a private setting with a suitable device and reliable internet. The Nashville address is an administrative office, not an in-person treatment location. The practice reviews age eligibility, clinical fit and intake before confirming an appointment. Contact the office for current scheduling information; directory messages and appointment requests do not reserve a time.
Services and client focus
Age groups are broad categories. Read the provider’s approach and confirm age eligibility before booking.
Insurance and fees
Fees and payment
$300 initial evaluation (60 minutes); $150 follow-up (30 minutes). Benefits verified before the first visit.
Confirm benefits, fees and appointment availability with the practice.
Location and service area
ZIP code
37211
The practice city does not limit this telehealth service area. Confirm your appointment location with the provider.
Practice business hours
Central Time
Monday
9 a.m. – 6 p.m.
Tuesday
9 a.m. – 6 p.m.
Wednesday
9 a.m. – 6 p.m.
Thursday
9 a.m. – 6 p.m.
Friday
9 a.m. – 6 p.m.
Saturday
Closed
Sunday
Closed
Practice business contact hours. Appointment times are confirmed separately.
Common questions
Explore Family Hope Healthcare’s published details and practical questions before requesting care. Provider facts come from this profile. Answers marked “LunahUP planning guide” explain what to ask; they do not describe unlisted services or this provider’s clinical protocol.
Answers from the provider (6)
What insurance plans do you accept?
Family Hope accepts Cigna, BlueCross BlueShield of Tennessee, Aetna and UnitedHealthcare/Optum. Insurance applies to visits with Maggie Quinn; visits with Amy Gentry are self-pay only. The office checks your specific plan and benefits before the first visit. Participation and patient costs vary by plan. Benefit verification is not a guarantee of coverage or payment.
Published self-pay prices are $300 for a 60-minute initial psychiatric evaluation and $150 for a 30-minute follow-up. The practice confirms fees and payment details before scheduling. If you plan to use insurance, ask the office to check your specific benefits.
Do you offer in-person appointments or psychotherapy?
No, we provide services exclusively via telehealth and focus on psychiatric evaluation and medication management. We do not offer psychotherapy or in-person office visits.
Maggie Quinn sees children ages 4 and older. Amy Gentry sees patients ages 10 and older, so a child ages 4 through 9 is seen by Maggie. For ages 10 and up, the practice considers clinical fit and provider availability. A parent or legal guardian participates for patients under 18.
How do I request an appointment through this profile?
Use the appointment request or email action on this profile to contact Family Hope. The practice reviews intake, age eligibility, clinical fit, fees and insurance details, then confirms a visit. Sending a request does not book or guarantee an appointment time.
No. Dr. Tina Jackson serves as Medical Director and has no direct patient contact at Family Hope. Psychiatric evaluations and medication management visits are with Maggie Quinn or Amy Gentry.
Family Hope Healthcare is listed in the mental health practice category.
LunahUP planning guide
Use the professional category and credentials together with the biography when comparing Family Hope Healthcare with other listings. A category helps organize your search, but it does not describe every service a professional provides. Ask the practice which clinician would see you, what the appointment includes and whether that clinician's experience fits your reason for seeking care. If you need a particular assessment or type of treatment, name it when you contact the practice rather than assuming it is included in the category.
Family Hope Healthcare lists these areas of focus: Psychiatric evaluation, Medication management, ADHD, Anxiety, Depression, PTSD, OCD, Mood disorders. Read the biography for the services offered and any limits on care.
LunahUP planning guide
These areas help you decide which questions to bring to Family Hope Healthcare. A listed area of focus is not a diagnosis, a promise of a particular treatment or a guarantee that every person with that concern can be seen. Describe the kind of help you are seeking and ask whether it falls within the provider's current services. Read the full biography for distinctions such as evaluations, medication services, counseling or other support. If a service is not described, ask about it before completing an intake.
Does Family Hope Healthcare offer telehealth appointments?
Yes. Family Hope Healthcare offers telehealth appointments in Tennessee. Confirm the format and availability with the practice.
LunahUP planning guide
Before requesting a remote visit with Family Hope Healthcare, confirm the appointment format, where you will attend and how the practice sends joining instructions. Ask what to do if the connection fails and whether the practice needs any forms before the visit. A remote listing does not establish which dates are open or whether every service can be provided remotely. Use the listed service states and the provider's own booking process to discuss your circumstances. The practice will explain the arrangements for your appointment.
Which age groups does Family Hope Healthcare work with?
Children, Adolescents, Adults, Older adults are listed. These are broad age groups; read the biography and confirm the exact age eligibility before booking.
LunahUP planning guide
For Family Hope Healthcare, the biography is the place to check any published minimum age or other age-specific information. Broad directory filters cannot show every eligibility limit. When you contact the practice, give the age of the person seeking care and ask whether a parent, guardian or other support person should participate in the intake process. Ask which forms and permissions the practice needs for that appointment. Do not infer that every age in a broad directory group is accepted or that every clinician in a practice sees the same ages.
Listed service states: Tennessee. For remote appointments, confirm eligibility for the state where you will be during your visit.
LunahUP planning guide
Tell Family Hope Healthcare where you expect to be at the time of the appointment, including if you will be traveling or moving. A profile's practice address and its service-state list answer different questions: one identifies the listed location, while the other describes the service area supplied for this profile. A provider appearing in a nationwide directory does not mean they offer care in every state. Ask the practice to confirm your appointment location and eligibility before you arrange a remote visit or continue visits from somewhere new.
Yes. Family Hope Healthcare is accepting new clients, as confirmed by the provider on October 17, 2026. Contact the practice to arrange a first appointment.
LunahUP planning guide
Availability can change between a profile update and your request to Family Hope Healthcare. Ask about the next available appointment, whether a waitlist is used and whether the clinician you want is taking new clients. If the timing does not work for you, ask whether another member of the practice offers the service you need. A listed availability status is not a live calendar, an appointment confirmation or a promise that you can be seen within a specific number of days. Use the provider's response to decide your next step.
